Bridging the gap between Big Data and Big Decisions
Triggar is a new customer experience monitoring tool from the people behind PCA Predict (formerly Postcode Anywhere), one of the largest SaaS businesses in the UK.
By comparing how individual users navigate through your website to how similar types of users have behaved in the past, Triggar is able to immediately pinpoint any significant difference from the norm and immediately alert you to potential problems or opportunities as they arise.
Technical performance indicators
Get a heads up on technical performance markers such as uptime, errors, load times and more. Most importantly, you can pinpoint the exact issue quickly.
Be notified when your users' behaviour changes from what you’d expect, and critically, what’s special about those that are doing things differently.
Hear about changes as they happen, not after the fact. This way you can make changes quickly, preventing drop-off and maximising opportunity.
Users sometimes drop in and out of your website to get to where they’re going. Triggar identifies problem areas that causes them to go elsewhere and helps you target these areas for improvement when it counts.
What you want to hear
You can choose if you want to hear about every change when it happens, or whether you want to be sure that something is affecting your bottom line.
Join the dots
Often, a lot of small things will change in quick succession. Triggar can capture a string of events and use them to connect cause and effect, pinpointing your attention.